Limited Warranty
HelixLife products, we believe, provide the best technology for neutralizing the effects of EMF stress on biological systems in the market today. Our limited warranty applies to HelixLife brand products purchased directly from our website or from an authorized affiliate or distributor.
What is covered by the HelixLife warranty?
Our limited warranty covers defects in materials and workmanship.
What is not covered?
Products damaged by misuse or occurrences outside of normal use by customer. Please read the Disclaimers.
HelixLife products, we believe, provide the best technology for neutralizing the effects of EMF stress on biological systems in the market today. Our limited warranty applies to HelixLife brand products purchased directly from our website or from an authorized affiliate or distributor.
What is covered by the HelixLife warranty?
Our limited warranty covers defects in materials and workmanship.
What is not covered?
Products damaged by misuse or occurrences outside of normal use by customer. Please read the Disclaimers.
How long does the warranty coverage last?
From date of purchase: Personal pendants, BioPlates and Arrays carry a Lifetime Manufacturer Limited Warranty due to damage during shipment or defective products. Please let us know right away if there has been any damage in shipping.
Our accessories included with the purchase of our devices - ActiveVests, pendant chains, wristbands and other accessories, carry a one (1) year Manufacturer Warranty. Once you are in possession of the product (Pendant, BioPlate or Array) for 45 days, you are eligible for our 90-day 100% money back guarantee.
In order to claim the warranty, contact Helix-Life for a return information and free shipping label. We may ask for specific information to help facilitate the warranty claim. All warrantied products must be returned if a warranty is claimed.
Will HelixLife LLC do ?
If approved for the Limited Warranty, HelixLife will repair or replace defective products at no charge to you.
From date of purchase: Personal pendants, BioPlates and Arrays carry a Lifetime Manufacturer Limited Warranty due to damage during shipment or defective products. Please let us know right away if there has been any damage in shipping.
Our accessories included with the purchase of our devices - ActiveVests, pendant chains, wristbands and other accessories, carry a one (1) year Manufacturer Warranty. Once you are in possession of the product (Pendant, BioPlate or Array) for 45 days, you are eligible for our 90-day 100% money back guarantee.
In order to claim the warranty, contact Helix-Life for a return information and free shipping label. We may ask for specific information to help facilitate the warranty claim. All warrantied products must be returned if a warranty is claimed.
Will HelixLife LLC do ?
If approved for the Limited Warranty, HelixLife will repair or replace defective products at no charge to you.